Microscope Isn’t Powering On

If the light at the back of the microscope (or on top for older models with a top button) isn’t illuminating when connected, please consider the following steps:

• Try to connect the microscope to the tablet using a different cable, if available.
• Test the tablet’s connector by connecting it via cable to another device, such as a computer.
• Alternatively, connect the microscope to a laptop or PC and verify if the light comes on.

If it appears to be an issue with the tablet or phone’s connector, you can gently clean it using a wooden toothpick.

​If you need further assistance, please contact us at [email protected].